Your freight doesn’t sleep. Neither do we.
RoadHawk is built for freight brokers and dispatch companies who are done losing sleep over uncovered loads. We replace your entire tracking operation — check calls, TMS updates, incident escalation — 24/7, at a fraction of the cost of an in-house team.
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About RoadHawk
Reliable 24/7 tracking for freight brokers and dispatch companies operating in the US market.
RoadHawk was founded by people who work inside the US freight industry and understand exactly what happens when a load goes dark at 2am and nobody is watching. We built this company to give freight brokers and dispatch companies something the market was missing — a dedicated tracking team that operates around the clock, knows the industry inside and out, and treats every load as if it were our own.
What We Do
From the moment the rate confirmation is signed to the final delivery confirmation, RoadHawk handles every check call, every status update, and every operational issue that comes up along the way — around the clock, every day of the week.​​​​​​​​​​​​​​​​
  • Check Calls
    Every load gets contacted every 2 to 4 hours throughout its entire transit. Driver status is confirmed, documented, and updated in your TMS immediately after every call.
  • TMS Updates
    Every status change is entered into your system in real time so your team and your brokers always have a clean, accurate picture without having to chase anyone for information.
  • Incident Escalation
    When something goes wrong — a driver goes silent, a load runs late, or a breakdown is reported — your team is notified immediately so you can act before the situation becomes a problem for your client.
  • Daily Reports
    At the end of every operational day your team receives a full summary covering every active load, every incident, and every action taken during the shift.
  • 24/7 Coverage
    Our team operates across three dedicated shifts with no gaps, covering US freight hours from the first morning pickup through the last overnight delivery, including weekends and holidays.
Our Commitment to You
We are confident enough in what we do to back it up with a simple guarantee. If RoadHawk does not deliver the coverage and communication standard we promised during your first 30 days, we will refund the difference — no lengthy discussions, no fine print, no runaround. We win when you see results.
Why RoadHawk
Every hour your team spends on check calls is an hour they are not closing deals. Every load that goes unwatched overnight is a client relationship at risk. RoadHawk solves both problems at once.
Save Up to $15,000 a Month
Building an in-house team capable of true 24/7 coverage costs upwards of $15,000 per month in salaries alone, before you factor in hiring, onboarding, and the constant turnover that comes with it. RoadHawk delivers the same level of coverage with no HR headaches and no gaps.
Give Your Dispatchers Their Time Back
Your dispatchers were hired to build carrier relationships and move freight — not to spend half their day calling drivers for location updates. When RoadHawk handles every check call, your dispatchers can focus entirely on what actually grows your business.
True 24/7 Coverage With No Blind Spots
Most tracking operations shut down after business hours, which is exactly when things go wrong. RoadHawk operates across three dedicated shifts with zero gaps, ensuring that every load is actively monitored from the moment the rate confirmation is signed to the final delivery confirmation — overnight, on weekends, and on holidays.
What Sets Us Apart
There are plenty of tracking options in the market. Here is why the brokers and dispatch companies that work with RoadHawk stop looking for alternatives.
  • We Know the Industry From the Inside
    Our team does not come from a call center background — they come from US freight operations. They understand how brokers work, how carriers communicate, and how to handle the situations that generic tracking services are not equipped for.
  • You Are Always in the Loop
    Every check call is logged, every status is updated in your TMS in real time, and every operational issue is escalated to your team immediately — so you never have to chase anyone for information on where your freight stands.
  • No Gaps, No Excuses
    While most tracking teams clock out at the end of the business day, RoadHawk operates across three dedicated shifts that cover every hour of the day, every day of the week, including weekends and holidays.
  • Ready to Cover Your Freight in 24 Hours
    Once the service agreement is signed and TMS access is shared, RoadHawk completes the full onboarding process within 24 hours — learning your operation, aligning with your team, and going live on your first load with zero disruption to your existing workflow.
Get Your Loads Covered
Book a free 10-minute call with RoadHawk and find out how much your operation could save by letting us handle the tracking while your team focuses on growing the business.
Get in Touch
Phone: +1 123 4567890
Email: hello@loftpineapple.com
Loft Pineapple, 22 Pink Street, New York
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